Help

Stuck? Pick one.

This is not a course. Three sentences, then a button. Job: find an offer → read the report → copy Ask → Keep in Library.

  1. Report
  2. Ask
  3. Keep
  4. Library
1688 wants me to log in

That is expected. Search and Generate use your 1688 session. We do not log in for you.

Open 1688.com in the same Chrome profile as the extension, finish login / captcha, leave that tab open, then retry.

Phone Chrome cannot run the extension.

Open 1688.com
What do green / yellow / red mean?

Green = worth a paid sample of that exact SKU — not a wire-the-deposit light.

Yellow = gaps on the public page (MOQ, lead time, tiers). Tick Ask, then sample.

Red = skip unless you already know the factory. Scores are research, not an audit.

Open sample report
How do I ask the seller?

In the report, open 6 · Ask before sample. Missing items are pre-checked.

Copy A · WangWang (default) or B · Email · RFQ. Paste on 1688 yourself. We never send.

Prefer A or B next time? Set it on Account after you sign up.

Try Ask on the demo
Where did Keep go? · Keep this offer

Keep this offer on a report (or Demo) signs you up if needed, then writes that offer into Library.

Demo / stranger: use the floating Keep bar — not bare /signup. After signup or login you land back in Library with the offer saved.

Live Compare (signed in): yellow Keep top offer. The page asks once if you leave empty.

Library is the keep-list — Shop notes is optional factory scratchpad. Export CSV / Excel when ready to sample.

Open Demo report Open Library
How do I sign in on the extension?

Click the toolbar icon → Sign in or Create account in the popup. No codes to copy.

That pairs the extension to your account for search, Keep, and Compare.

Not needed for: reading the Demo, or the traffic-light lean on a 1688 page (until you save).

Account

Sign in once in the extension popup. The job is still report → ask → Keep.

Still stuck? Email [email protected] with your account email, Chrome version, and a screenshot.